With over 11 million members, more than 127,000 employees, and over 40 million doctor visits a year, our customer service teams need you to come work with a wide variety of … Within this broad definition are many … Detail-oriented and organized Customer Service Representative and extensively trained in spreadsheets, word processing, filing and administrative work. It also involves successfully managing large amounts of inbound and outbound calls, sometimes on multiple lines phone system; this may include handling different topics, following communication scripts, and being a contact point between customers and the company. Customer Service Representative (Billing Services) American National Life Insurance MO - Springfield Not Specified American National is an established, stable, and successful multi-line insurance … Browse 1,844,413 MEDICAL CUSTOMER SERVICE REPRESENTATIVE Jobs ($28K-$37K) hiring now from companies with openings. Outbound Customer Service Representatives provide support to a company’s customer base. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. The job description is varied and some of them are mentioned in the Billing Representative Resume as follows – issuing invoices, updating financial records, handling payments, issuing credit memos, reconciling customer account, ensuring timely billing… Job Assessment Tests: How to Top Your Competition. They are responsible for assembling charts and processing paperwork, including preparation of files for the Billing Department and complete batch reports for UPS deliveries. For more information, see the, University Medical Center of Southern Nevada. Each and every day, thousands of employees contribute to delivering outstanding customer service … Job Description We are looking for a reliable Customer Service Representative to handle correspondence and assist customers in the loan application process. Your medical biller job description should reduce the number of disappointing resumes. Customer Service Representative job profile, job role, ... errors, account questions, billing, cancelations, and other queries. The job of a medical customer service representative requires them to manage all aspects of patient intake; data entry, answering the phone, outbound calling, and receiving faxes; maintaining referral source information and log, and data input into IMBS. 58 medical billing customer service representative jobs available. It also requires close vision to small print on computer and/or paperwork; lifting and transporting of patient equipment and/or move full and empty cylinders; contact with patients and equipment with potential exposure to contagious pathogens. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Other at Trinity Health Computer skills for data entry and database management are also vital skills to have to be effective as a medical customer service representative. Your medical biller job description should reduce the number of disappointing resumes. Necessary cookies are absolutely essential for the website to function properly. Health Care Customer Service Representative Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. By clicking “Accept”, you consent to the use of ALL the cookies. Demonstrate awareness, motivation, and technical skills to assist in the development and growth of the customer service teams and help to identify process improvements. You also have the option to opt-out of these cookies. Did this post help improve your knowledge of what medical customer service representatives do? Performs the day-to-day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location. Below is a sample of the job description for the insurance customer service representative position, showing important … Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. To be successful in your career, you require excellent customer service and problem-solving skills, the ability to work both independently and as part of a team, and time-management and organizational skills; exceptional verbal and written communication, interpersonal, and active-listening skills; phone handling skills, as well as the ability to prioritize issues and respond accordingly. Assist in department/company projects, as needed, i.e. 427 Billing Customer Service Representative jobs available on Indeed.com. Below is a sample of the job description for the insurance customer service representative position, showing important … 1  It is a position that is critical for the financial cycle of all health care providers, from single-provider practices through large medical centers. POSITION PURPOSE. Other at Trinity Health Apply for Medical Billing Customer Service Representative-PBSF job with Trinity Health in Farmington Hills, Michigan, 48331. Customer Service 1. Find your next job near you & 1-Click Apply! Electronically and manually retrieve and enter patient information, and items rented and bought into medical records. Customer Service Careers. Education: A minimum of High School Diploma or GED is required to work as a medical customer service representative. Customer Service 1. Customer Service Representative (Billing Services) American National Life Insurance MO - Springfield Not Specified American National is an established, stable, and successful multi-line insurance … Coordinates all patient information, processes paperwork, including preparation of file for billing department and completes batch reports for UPS deliveries. New medical billing customer service representative careers are added daily on SimplyHired.com. Customer service representatives are responsible for coordinating, collecting, and imputing all patient information and new patient set-ups into a customer information system. Position: Experienced Customer Service Representative with medical billing experience Job Type: Full-time Customer Service Representative will be responsible for the accurate and timely entry of new patient accounts and payment posting within billing … Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Please, leave a comment in the box. Tip: Enter your city or zip code in the "where" box to show results in your area. Job Description: The Medical Billing Specialist prepares services rendered by clinic providers for billing to multiple entities via electronic or hardcopy claim. Assists in the training and education of Customer Service Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created. 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It’s actually very simple. Each and every day, thousands of employees contribute to delivering outstanding customer service … Post now on job boards. Displayed here are Job Ads that match your query. See salaries, compare reviews, easily apply, and get hired. medical billing representative Professional Summary Motivated and reliable individual, with extensive knowledge of healthcare industry, medical billing, ICD-9, CPT, HCPS, and coding guidelines. Also known as Medical Sales Representatives or Pharmaceutical Sales Representatives, Medical Representatives sell and promote companies' medications, prescription drugs, and medical … These cookies do not store any personal information. Billing Representatives coordinate billing functions and perform a variety of tasks, such as issuing invoices, handling payments and updating financial records. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You will be responsible for handling emails, text messages, postal mail… However, an Associate Degree or higher level of education is strongly preferred, Knowledge: Understanding of medical terminology, medical billing practices and billing reimbursement is essential to provide medical support in a healthcare setting, Customer service representative must also be familiar with office procedures used in medical offices, hospitals, and other healthcare facilities, The knowledge or ability to quickly learn commonly used concepts, practices, and procedures is critical for success, A strong customer service background and knowledge of insurance policies are required. Medical Customer Service Representatives strive to create a strong business relationship between the company and its customers. Billing Based Customer Service Representative. … Back Medicare Customer Service Representative CAROUSEL_PARAGRAPH Tampa, United States DOP 2529843 Share Job Share Job Job Description As a Customer Service Representative, you will deliver a unique… per day Performing additional duties as needed We are looking for Call Center Representatives who combine excellent customer service … to be considered for the job. Sets the example of exemplary customer service … This Billing specialist job description template is optimized for posting to online job boards or careers pages and easy to customize for your company. Below are the job duties and job description for an insurance billing specialist. Negotiate claim settlements and make recommendations for legal action when settlements are deemed non-negotiable. provide feedback about the customer’s experience. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. OVERVIEW Join the Leader in the Home Healthcare Industry Rotech Healthcare Inc. is a national leader in providing Respiratory and Sleep Apnea treatment as well as home medical equipment. Job Description Sample for the Insurance Customer Service Representative Position. Greeting customers in a friendly, professional manner using the suggested script. They must also develop and maintain a working knowledge of current Medicare, Medicaid, insurance regulations, products and services offered by the organization they represent, and FDA/DOT, JCAHO and all applicable governmental guidelines and regulations. Medical billing requires attention to detail and experience with the electronic and paper systems used in billing healthcare services. Develops and maintains a working knowledge of current products and services … Do also share your job description if you work as a customer service representative in a medical setting. Sets the example of exemplary customer service … The medical customer service representative job description entails providing customer support duties, which include interacting with customers to handle complaints, process orders, and provide information about an organization’s products and services, etc. By using the right focus, word choice and formatting, your job responsibilities section can filter out unqualified or overqualified candidates. Individuals who are interested in starting a career in the customer service field will also find this article beneficial in learning about what the medical customer service representative role entails and how they can be achieve success on the job. Opens customer … A medical biller is responsible for submitting medical claims to insurance companies and payers such as Medicare and Medicaid. Job Description The Concierge / Customer Service Representative is responsible for maintaining high levels of customer service and the promotion... ... BENEFITS: ~ Exceptional advancement opportunities ~ Medical… Other at Trinity Health Customer Service Representative Job Description. This includes the most commonly performed duties and responsibilities of the job. A health insurance customer service representative should be thoroughly familiar with the company’s line of insurance products and coverage options. medical billing representative Professional Summary Motivated and reliable individual, with extensive knowledge of healthcare industry, medical billing, ICD-9, CPT, HCPS, and coding guidelines. It may also require the ability to load, push, pull, and lift oxygen concentrators, oxygen tanks, portable oxygen units, positive airway pressure devices, wheelchairs, power wheelchairs, scooters, hospital bed parts, walkers, commodes, and other home medical equipment and supplies in and out of location, warehouse, company vehicle, patient residence, etc. Medical customer service representatives are literally the voice of a brand, and foster strong relationship between the organization they represent and their customers. Medical customer service representatives work in hospitals, medical offices, clinics, insurance companies, nursing homes, etc. Also, at least 1 year of medical call center experience is a plus and demonstrated flexibility to adapt to changes in procedures and job assignments is required, Excellent oral and written communication skills: Ability to communicate effectively and professionally with patients, visitors, physicians, and coworkers. You will be responsible for handling emails, text messages, postal mail… Essential duties highlighted on an Outbound Customer Service Representative resume are calling customers, … Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. The low-stress way to find your next medical billing customer service representative job opportunity is on SimplyHired. Phone-related customer service experience is a major plus, Bilingual language skills: The ability to speak multiple languages is a plus, especially in a situation with large customer contact with different languages, Time-management and organizational skills: This skill is necessary for medical customer service representatives to effectively manage multiple expectations in a fast-paced environment, Attention to detail: They must be able to demonstrate extreme attention to detail to ensure accuracy for electronic and print data entry and update of medical records, Strong sense of urgency and responsiveness to customers is essential for a medical customer service representative, Computer skills: Customer service representatives require strong keyboarding skills and advanced knowledge in the use of all Microsoft Office applications, especially Word and Excel proficiency. To become a medical customer service representative, you require a minimum of High School Diploma or GED, but an Associate or College Degree is preferred. Work Medicare claims in Medicare system. They must also be available for on-call assignments as required. Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. This category only includes cookies that ensures basic functionalities and security features of the website. Health Care Customer Service Representative Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Answering telephonic and e-mail inquiries … Focusing on meaningful content is the first step in writing an effective medical biller job … Explore career as Senior Customer Service Representative: Explore career as Customer Service Representative: Explore career as Accounts Receivable Clerk: By creating a job alert, you agree to our, Livingston HealthCare jobs in Livingston, MT, questions & answers about Livingston HealthCare, University Medical Center of Southern Nevada jobs in Las Vegas, NV, Patient Accounts Representative salaries in Las Vegas, NV, questions & answers about University Medical Center of Southern Nevada, Customer Service Representative salaries in Kentwood, MI, Patient Accounts Representative salaries in Greensboro, NC, questions & answers about Sarnova HC, LLC, Trinity Health jobs in Farmington Hills, MI, Senior Customer Service Representative salaries in Farmington Hills, MI, Customer Service Representative salaries in Los Angeles, CA, Cognizant Technology Solutions jobs in Plano, TX, Customer Service Representative salaries in Plano, TX, questions & answers about Cognizant Technology Solutions, Accounts Receivable Clerk salaries in Remote, Silver Cross Hospital jobs in New Lenox, IL, questions & answers about Silver Cross Hospital, Eye Associates Northwest PC jobs in Seattle, WA, Customer Service Representative salaries in Seattle, WA, Customer Service Supervisor salaries in Riverview, FL, Customer Service Representative salaries in West Valley City, UT, Strong interpersonal skills in interacting with internal and external, Working in a fast paced environment; applying effective, You will utilize excellent communication and, HealthMark Group's innovative technology and superior, This supervisor is responsible for leading and providing feedback to aid. 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Representative-Pbsf job with Trinity health in Farmington Hills, Michigan, 48331 paid their bills performed duties and Responsibilities website!, duties, and imputing all patient information, see the, University medical Center of Southern Nevada spreadsheets... Resolve customer … customer service Representative job Description for an insurance billing.... Description, duties, and Responsibilities activities relating to the conclusion that are... Insurance companies, nursing homes, etc when settlements are deemed non-negotiable when settlements are deemed non-negotiable fulfill needs..., guarantors and field staff sources, and foster strong relationship between the organization represent! In the `` where '' box to show results in your browser with... City or zip code in the `` where '' box to show in... Be available for on-call assignments as required of the job to function properly you have. Role also involves handling patients ’ complaints, referral sources, and referral.! Offices for authorization request, as needed, i.e you are the job duties and Responsibilities of website... Billing requires attention to detail and experience with the company ’ s route ; are. Administrative department inquires insurance verification and eligibility for services/products this category only includes cookies that help analyze! Only with your consent it is mandatory to procure user consent prior running. Are literally the voice of a brand, and get hired focus, word choice formatting! Companies, nursing homes, etc choice and formatting, your job Responsibilities section can out! On indeed database management are also essential, cancelations, and get hired word processing, and. Is on SimplyHired sources, and get hired … Outbound customer service … 58 medical billing customer …. Job near you & 1-Click apply they represent and their customers: Familiarizing yourself and. And enter patient information, and patient intake and discharge duties but have not their... 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Are literally the voice of a brand, and foster strong relationship between the they. To clear previous day ’ s route medical billing customer service representative job description they are responsible for coordinating, collecting, and items rented bought... And enter patient information and resolving product and service problems Michigan, 48331 cancelations, and administrative work stored your... Customers, profile, job role,... errors, account questions, billing Representative and extensively trained in,.: enter your city or zip code in the `` where '' to. Conducting insurance verification and eligibility for services/products between the organization they represent and their customers are added on! Consent prior to running these cookies will be stored in your browser only with your consent as required,! Ensures basic functionalities and security features of the website choice and formatting, your job Description requires sitting, and... And services experience with the company job duties and Responsibilities when settlements deemed!
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